Relational Capital in Business: Innovation, Value and Competitiveness [Paperback]

This book is devoted to discussing the most important concepts and issues related to the essence and importance of relational capital in modern companies, characterizing methods and tools for building relational capital, while pointing to the role of leadership in shaping employee engagement and building intra-organizational relationships.?

Introduction   Chapter 1. Relational capital  concept, meaning, methods   Chapter 2. Scope of interaction and measurement of relational capital   Chapter 3. Research methodology used   Chapter 4. Building company relationships   Chapter 5. Improving intra-organizational relationships   Chapter 6. Relational capital in the context of innovation, value and competitiveness   Conclusion

The concept of relational capital mainly refers to the value of the relationships a company creates with its stakeholders. These relationships inspired the authors to analyze their importance in the context of creating value for the enterprise and to explore the importance of leadership and communication in building relationships with the environment. Internal relational capital refers to the organizations set of intellectual property, work processes and methods, executive procedures, databases, communication and information infrastructure. Employee relations and leadership activities become pivotal in this context, as improving relational competence and intra-organizational relational capital can foster building lasting relationships with external stakeholders. This book comprises two parts. The first is devoted to discussing the most important concepts and issues related to the essence and importance of relational capital in modern companies, characterizing methods and tools for building relational capital, while pointing to the role of leadership in shaping employee engagement alså