This book reveals the critical necessity of transitioning from identifying lessons to implementing actionable changes in workplace safety. New to this edition are two additional chapters, updated content on lessons learned from investigations and increased coverage of the process required to better understand workplace fatalities.?
Acknowledgements ix
Early thoughts xi
Introduction xiii
What does this edition cover? xv
Chapter 1 Learning, mindset, and approach 1
What is learning? 1
Mindset 2
Approach 6
Chapter essentials 7
Chapter 2 Before you start 8
Key decisions: study level, scope, team formation, and roles 8
Learning Study level 8
Scope and team formation 9
A simple study 10
A detailed study 11
Roles 13
The art of facilitation and using a coaching style in facilitation 14
Your conversations and questions (before and after an event) 19
Chapter essentials 19
Chapter 3 Getting to lessons to be learnt the process 20
Step 0: Immediate response (Pre-Learning Study work) 20
Step 1: A decision to undertake a Learning Study is made 21
Step 2: Preliminary information gathering is completed 22
A side note on post-incident conversations/ interviewing (as compared to taking statements) 23
Generous listening 25
The interview conversation 27
Step 3: A Learning Study team is formed 29
Step 4: The team goes through the draft Work-As-Done timeline 29
Step 5: More comprehló³