UP: Taking Ophthalmic Administrators and Their Management Teams to the Next Level of Skill, Performance and Career Satisfaction [Paperback]

Like having an expert mentor in your pocket, UP is a powerful, practical workbook designed to take ophthalmic administrators and practice managers to the next level of their careers, offering practical tips, concrete advice, and a step-by-step guide for any hurdle they face.

Authors Corinne Wohl and John Pinto are undisputed experts in the field, having decades of experience advising ophthalmic practices of all sizes and publishing numerous books and articles on the subject. In this book, Wohl and Pinto guide administrators toward best practices in coaching and developing their entire management team. UP is also a helpful tool for physician leaders (and leaders in training), who can only accomplish their board-level goals through effective lay managers.

UP provides readers with:

• Practical tips on how to create a customized support and development program for each manager and administrator
• A step-by-step process for better problem solving
• Worksheets, insightful self-tests, and scorecards for immediate use as part of a linear career development program

Dedication About the Authors Foreword by Suzanne D. Bruno, MBA Introduction Section I Core Administrator Skills Chapter 1 Essential Administrator Skills Chapter 2 The Role of Assertiveness in Effective Practice Administration Chapter 3 Getting More Done: Organization, Prioritization, Delegation, andTime Management Chapter 4 Prioritizing Your To-Do List Chapter 5 Strengthen Your Career and Practice With Accountability Tools Chapter 6 Encouraging Great Communication Chapter 7 Making the Shift From Memory to Manuals Chapter 8 Checklists to Help You Stay Organized and Efficient Chapter 9 Management's Role in Boosting Each Patient's Experience Section II Boosting Carlª