User Experience as Innovative Academic Practice [Paperback]

Situating itself in the Technical and Professional Communication discipline, this edited collection provides case studies from various points of instruction and curricular design to illustrate how a user experience (UX) methodology provides invaluable insight into understanding and including student-users. Drawing on research on student-users as they developed student-user profiles, journey maps, diary entries, course reflections, and affinity diagramming, among other sources, the authors of the chapters in this book argue that UX design is not only a worthy practice, but also a necessary one. Collectively, they argue that the UX design approach allows student-users to become co-creators of class material and academic products rather than the byproducts of such work. Together, the work in this collection offers an impetus of a new way of thinking about instruction and programs: designing courses and programs not only for students but with them.

User Experience as Innovative Academic Practicewill provide useful insights to anyone who is interested in exploring innovative methodologies to learn more about their target users. 
Communication Design Quarterly 

Kate Craneis associate professor of English specializing in technical communication, rhetoric, and writing studies at Eastern Washington University (EWU). She currently serves as director of the M.A. in English with emphasis in rhetoric and technical communication and as director of the B.A. in English studies. Her research focuses on user experience, user-centered design, usability, information design, pedagogy, and program design. She co-authoredFundamentals of User-Centered Design: A Practical Approach(2016) with Brian Still and has published articles on information design and pedagogy in theJournal of Technical Writing and Communication(2018) andCommunication Design Quarterly(2019).

Kelli Cargile Cookis professor and fl©