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![Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 2 - Guidance Notes for Managers [Paperback]](/itemImage/2/2/6/3/2_7241864.jpg "Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 2 - Guidance Notes for Managers [Paperback]")