Tourism, Technologies and Consumption in the 5.0 Era: Discovery and Reflection in the Face of Organizational and Societal Issues [Hardcover]

History shows us that technologies help humankind in our daily activities. Every major technological evolution brings about an economic, cultural and social revolution, transforming the lifestyles of citizens, professional organizations and consumer practices. Digital technologies are a perfect illustration of this, and tourism is no exception. Soon, the technologies of the X.0 generation (AI, cobots, biotechnologies, etc.) will herald a new socio-technological revolution, ushering in the 5.0 era.

Tourism, Technologies and Consumption in the 5.0 Era explores the role and challenges of new technologies in Society 5.0, which is gradually transforming the practices of both tourism professionals and travelers. Faced with the challenges of climate change and sustainable development, it examines the opportunities and limits of bionumeric technologies for more sustainable and responsible tourism.

This book helps us decipher a world in transition, where digital technologies will reinvent consumer experiences, particularly in tourism, and encourage more socially responsible behavior.

Preamble xv

Foreword by B. Joseph Pine II xvii

Foreword by Sandra Camus xix

Preface xxi

Introduction xxiii

Part 1. Digital (R)evolutions, Tourism and Consumer Experiences 1

Introduction to Part 1 3

Chapter 1. Tourism 4.0 5

1.1. Tourism revolutions 5

1.2. Smart tourism 7

1.3. Tourism 4.0. 8

1.4. The challenges of Tourism 4.0 in the face of tourism evolution 20

1.5. Tourism 4.0, smart tourism and Society 5.0 25

1.6. Conclusion 26

Chapter 2. Tourism and the 5.0 User Experience 27