The Fifth Edition ofManaging Operations Across the Supply Chainoffers a global, supply chain perspective of operations management treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business - including operations management. This fourth edition reflects key shifts in operations management.
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Part 1: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Chapter 1: Introduction to Managing Operations Across the Supply Chain
Chapter 2: Operations and Supply Chain Strategy
Part 2: FOUNDATIONS OF OPERATIONS MANAGEMENT
Chapter 3: Managing Processes and Capacity
Chapter 3: Chapter Supplement: Process Mapping and Analysis
Chapter 4: Product/Process Innovation
Chapter 5: Manufacturing and Service Process Structures
Chapter 6: Managing Quality
Chapter 6: Chapter Supplement: Quality Improvement Tools
Chapter 7: Managing Inventories
Chapter 8: Lean Systems
Part 3: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Chapter 9: Customer Service Management
Chapter 10: Sourcing and Supply Management
Chapter 11: Logistics Management
Part 4: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Chapter 12: Demand Planninglƒ
![Loose Leaf for Managing Operations Across the Supply Chain [Loose-leaf]](/itemImage/2/4/4/1/2_6872042.jpg "Loose Leaf for Managing Operations Across the Supply Chain [Loose-leaf]")