Management Mistakes in Healthcare Identification, Correction, and Prevention [Hardcover]

This book defines management mistakes and offers a variety of models and case studies to classify and interpret them.In contrast to the increasing attention directed toward recognizing and reducing medical errors; healthcare organizations, their staffs, patients, and communities have not received comparable benefit from a similar scrutiny of management mistakes. This book is intended to address that gap and to serve as a 'call to action' for health care managers throughout the world.In contrast to the increasing attention directed toward recognizing and reducing medical errors; healthcare organizations, their staffs, patients, and communities have not received comparable benefit from a similar scrutiny of management mistakes. This book is intended to address that gap and to serve as a 'call to action' for health care managers throughout the world.While increasing attention has been directed recently toward recognizing and reducing medical errors, healthcare organizations have yet to benefit from a similar scrutiny of management mistakes. Serving as a call to action for health care managers throughout the world, this book addresses the information gap on this critical issue.Notes on the contributors; Foreword Richard J. Davidson; Preface; Acknowledgements; Part I. Addressing Management Mistakes in Healthcare: 1. Acknowledging and examining management mistakes Paul B. Hofmann; 2. The context of managerial mistakes John Abbott Worthley; 3. Identifying, classifying and disclosing mistakes Wanda J. Jones; 4. What medical errors can tell us about management mistakes Carol Bayley; 5. Correcting and preventing management mistakes John A. Russell and Benn Greenspan; 6. A question of accountability Emily Friedman; Part II. Case Studies of Mistakes in Healthcare Management: 7. Medical errors: Paradise Hills Medical Center Commentary Frankie Perry; 8. Nurse shortage: Metropolitan Community Hospital commentary Trudy Land; 9. Information technology setback: Heartland Healthcarel³»