Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value
- Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations
- Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization
- Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results
- Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations
Biography of John S. Mitchell xv
Preface Journey to Operational Excellence xvii
Acknowledgments xxi
Introduction 1
1 Operational Excellence—The Imperative 7
Definition of Operational Excellence 7
Definitions from Leading Global Enterprises 8
A Simpler Definition for Operational Excellence 9
Operational Excellence Embraces Everyone in an Enterprise 9
Operational Excellence Improves Efficiency 10
Efficiency and Effectiveness 10
A Familiar Program 11
Description 12
The Journey 13
Roadmap to Operational Excellence 14
Reliability 14
Risk 15
Changes in l³%