This hands-on guide--for planning, diagnosing, implementing, and evaluating organization development interventions--gives scientifically based information, tools, suggestions, and guidelines for those who must manage the human side of change.
In Organization Development, leading experts and pioneers: * Present a unified framework for understanding OD * Demonstrate OD's effectiveness for improving individual and organizational performance * Specify what types of goals, values, practices, and interventions should (and should not) represent OD
You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.Foreword (Eduardo Salas).
Preface.
The Authors.
Part One: Quantitative and Qualitative Approachesto Organization Development.
1 Introduction and Overview of OrganizationDevelopment as a Data-Driven Approach forOrganizational Change (Janine Waclawski, Allan H. Church).
2 Multisource Feedback for OrganizationDevelopment and Change (Allan H. Church, Alan G. Walker, Joel Brockner).
3 The Role of Personality Assessment inOrganization Development (W. Warner Burke, Debra A. Noumair).
4 Surveys as a Tool for Organization Developmentand Change (Salvatore V. Falletta, Wendy Combs).
5 Interviews and Focus Groups: QuintessentialOrganization Development Techniques (Janine Waclawski, Steven G. Rogelberg).
6 Organization Development and the Bottom Line:Linking Soft Measures and Hard Measures (Steven H. Cady, Mark J. Lewis).
Part Two: Process-Based Approaches to Organization Devell£z