Organizational Needs Assessments: Design, Facilitation, And Analysis [Hardcover]

An indispensable reference for designing and conducting organizational needs assessments, this book advocates a system-oriented approach to help meet the complex challenges confronting organizations today. Using examples drawn from real-life situations, it offers practical suggestions and guidelines for planning and managing the overall needs-assessment process from the selection of data-gathering methods and use of statistical analyses to the eventual design and implementation of training management-development and quality-improvement programs. The work concludes with an extensive case study of an actual project to illustrate the complexities associated with designing and conducting organizational needs assessments along with a reference exhibit of an actual needs assessment project summary and recommendations.SAMUEL B. McCLELLAND is Program Director in the Center for Executive Education in the College of Business Administration at Georgia State University in Atlanta. He has worked for over 15 years in the design and administration of needs-assessment systems for public- and private-sector organizations. He is the author of numerous articles on the subject of management development, needs assessments, and evaluation systems.

Illustrations
Introduction
Acknowledgments
The Role of Human Resource Development in Diagnosing Organizational and Individual Needs
Needs Assessments in Human Resource Development
Preparing for a Needs Assessment
Fundamentals of Needs-Assessment Design
Preliminary Assessment Components
An Overview of Needs-Assessment Data-Gathering Methods
Facilitation, Administration, and Control
Assessment Project Preparation
Assessment Organization and Control
Data Analysis and Evaluation
Statistical Analysis Methods
Formulating and Presenting Recommendations
The Role of Needs Assessments in Training and Managing Organizational Change
Needs Assessments in Organizational ChanlC&