The Other Soft Skill: How to Solve Workplace Challenges with Generational Intelligence [Paperback]

How do you like to work?

Every generation has its own experiences that uniquely affect its communication preferences, expectations, motivations, and biases. When workers in a multigenerational workforce aren’t aware of these challenges, there’s breakdown, after breakdown, after breakdown. That’s why perspective is king, although often unachievable without a little guidance.
Author Carrie Root has long observed how teams work, and often fail to work, together. In The Other Soft Skill, Root gives readers a glimpse into the training she’s developed to solve these challenges with generational intelligence, a necessary skill to thrive in today’s multigenerational workforce.DR. CARRIE ROOT, Alpha UMi founder, has crossed the Pacific on an aircraft carrier and has twice hiked across the Grand Canyon. She is a visionary consultant, a dynamic speaker, and a thought leader on the challenge of building effective teams in today's multigenerational workplace.Generational Intelligence Confronting Communication Challenges through Generational Intelligence Understanding Generational Motivators Understanding How Teams Work Overcoming Biases CONCLUSION ACKNOWLEDGMENTS ABOUT THE AUTHOR GET IN TOUCH OUR MOTIVATING MUSIC PLAYLISTThe Other Soft Skill is a blueprint for success based on unlocking the power of generational intelligence and shared experience. I highly recommend it. —Mark Koulianos, Executive Director, USF Office of Corporate Training and Professional EducationFrom the classroom to the boardroom, the techniques in The Other Soft Skill have already changed how I approach generational differences. —James P. Getman, PhD, MBA, Program Director, University of Saint KatherineThis book is essential reading for all who serve as leaders and for all who seek to understand the art and science of effective leadership and followership within a diverse workforce and society. —Vice Admiral Mel Williams, Jr., US Navy (retired), Coautl3