The Outsourcing Enterprise From Cost Management to Collaborative Innovation [Hardcover]

Evidence shows that?organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions.?If the wrong supplier is chosen,?performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities.List of Figures List of Tables Acknowledgements Series Preface About the Authors Introduction: Still on the Learning Curve Foundations? Moving to the Strategic Agenda? Building the Relationship Advantage? Selecting and Leveraging Suppliers? Keeping Control Through Core Retained Capabilities? Collaborating to Innovate - The Next Phase Key Practices The Governance Charter - Overseeing the Outsourcing Arrangement Contract Management Strategy The Contract Scorecard: Design and Measurement? Disengagement: Preparing for the Next Generation Outsourcing into the Future? Conclusion: Steering a Course Index

'Leslie Willcocks has been a reliable guide to the latest outsourcing fashions for years. Here he and his colleagues are once again ahead of the curve in showing how sophisticated outsourcers are building collaborations and adding value, not just cutting costs. With examples from Machiavelli to leading edge IT businesses the Outsourcing Enterprise is an entertaining and practical guide to best practices.' - Sir Howard Davies, Director, London School of Economics and Political Science

'An invaluable guide to professional practice. The book is carefully throught through and well illustrated with myriad examples from USA, Europe and Asia Pacific. As a CIO who has been and is still working in multiple industries and countries I only know too well precisely what the authors are describing and recognize from my own experience the value of their work in systematizing and distilling the practices that make the difference. This book should be on every outsourcing professional's desk.' - Peter Mahler, CIO Axa Australia, and formerly Coles Myer and Belgacom<lsP