Phnom Penh Water Story: Remarkable Transformation of an Urban Water Utility [Paperback]

This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of the performance indicators of this public sector utility were even better than London, Paris or Los Angeles. The book further analyses the enabling conditions that made this remarkable transformation possible. Based on this analysis, a framework is recommended for water utilities from developing countries so that they can also be transformed into functional, efficient, equitable and financially viable institutions on a sustainable basis.About this book.- Understanding Cambodia.- Phnom Penh Water Supply Authority.- Four Domain (4-D) Framework for analysis of urban water utility.- Analysis of PPWSA.- Gap analysis of four domains.- Views of the customers.- Key challenges facing PPWSA.- Lessons learnt for developing countries.- A Management Tool Kit for Chief Executives.

Asit K. Biswas is one of the worlds leading authorities on water, environment and development-related issues. A distinguished  academic, he has been an advisor and confidant to Presidents, Prime Ministers and Ministers in 21 countries, six Heads of United Nations Agencies, two Secretary-Generals of OECD, several Heads of bilateral aid agencies, and four CEOs or Chairmen of major MNCs. He has received numerous international awards, including Stockholm Water Prize, considered to be the Nobel Prize for water. Recipient of seven Honorary Doctorates from leading global universities, he is the author of 88 books. His work has been translated into 42 languages. 

Pawan K. Sachdeva is an engineer with a MBA and a Masters degree in lƒY