Quality Function Deployment and Systems Supportability: Achieving Key Performance Parameters and Ensuring Functional Alignment [Hardcover]

1. QFD: Its Origins and Objectives2. How QFD Fits in the Organization3. Step-by-Step QFD: A Strategy for Success4. The Evolving Product and/or Service Requirement5. Creating the Design Solution Using QFD6. Assessing Supportability Characteristics Using QFD7. Performing Functional Supportability Analysis Using QFD8. Developing the Support Solution Using QFD9. Applying and Monitoring QFD on an Ongoing Basis10. Managing the QFD process11. QFD in an Imperfect World12. Beyond the House of QualityThis book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed.

This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service system focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development.

QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customers expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process.

Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufactlCÚ