1. Introduction. 2 Situation Awareness. 3 Decision Making. 4 Communication. 5. Teamworking. 6 Leadership. 7 Stress. 8 Fatigue. 9 Identify. 10. Training. 11 Assessing. 12. Future directions
This book is an ideal read for professionals and those practicing or studying human factors or industrial safety programs. Its appeal will extend to those in safety-critical industries including healthcare, aviation, transport, logistics, mining and industrial hygiene.
- Delivers a comprehensive and accessible guide on non-technical skills (NTS) for practitioners
- Focusses on the latest scientific evidence for each skill category written in an accessible manner
- Explains the application of an NTS approach across a wide range of occupations
- Covers the authors extensive research and experience of collaborating with practitioners across a range of higher risk work settings resulting in practical examples throughout the text
- Details a good range of sources provided for further reading and additional information
Rhona Flin (BSc, PhD Psychology) is Professor of Industrial Psychology at Aberdeen Business, Robert Gordon University and Emeritus Professor of Applied Psychology, University of Aberdeen, UK. She is a Chartered Psychologist, a Fellow of the British Psychological Society and of the Royal Society of Edinburgh. Her research examines human performance in high-risk work settings (e.g., energy sector, healthcare, aviation, emergency services) focusing on non-technical skills, safety and emergency response. She led the Scottish Patient Safety Research Network, was a Trustee of the Clinical Human Factors Group and a member of the Military Aviation Safety Committee at the Ministry of Defence. She holds Fellowships (ad hom.) from the Royal College of Surgeons Edinburgh and the Royal College of PhysilÓ'