Successful Training Strategies Twenty-Six Innovative Corporate Models [Hardcover]

A publication of Work in America Institute

Detailed case studies of leading companiessuch as Xerox, GeneralElectric, Goodyear, and Manpower, Inc.show how innovative trainingpractices make organizations more competitive. Illustrates howeffective programs can help companies utilize the latestmanufacturing, production, communication, and service technologies.A companion to Training The Competitive Edge.PrefaceThe Authors
Introduction: How Leading Companies Are Reshaping Their TrainingStrategies
Part One: Aligning Training Strategy with Corporate Goals
1. The Travelers Corporation: Expanding Computer Literacy in theOrganization
2. Keeping Track of Training Quality and Costs: New-EnglandTelephone
3. The Motorola Training and Education Center: Keeping the CompanyCompetitive
4. Corning Glass Works: Total Quality as a Strategic Response
5. American Transtech: Learning as Part of the Job
6. Improving Operations and Employee Opportunity Through TechnicalTraining: Gilroy Foods, Inc.
Part Two: Continuous Learning for All Employees
7. A Participative Approach to a Technological Challenge: GeneralElectric's Aerospace Electronic Systems Department
8. Training and Development at General Foods: A ParticipativeProcess
9. Training in a Team Environment: S. B. Thomas, Inc.
10. Pacific Bell and Communications Workers of America: Retrainingfor the Computer Age
Part Three: Manufacturer-User Training Partnerships
11. Learning from Customers: Control Data Corporation's TrainingAdvisory Board
12. A Proactive Approach Toward HighTechnology Training: GeneralMotor's Linden, New Jersey, Plant
13. Goodyear Tire and Rubber Company: Building a TrainingCommitment into the Contract
14. Ford Sharonville: An Emphasis on User-VAndor Cooperation
15. The VAndor's Role in Training to Support ComputelÓ5