Supervisory Management [Paperback]

The path to becoming an effective supervisor begins with practical knowledge and skills. Mosley, Mosley, and Pietri's SUPERVISORY MANAGEMENT, 9e gives you the tools to develop superior supervisory skills and a firm grasp of management principles. Through their hands-on approach to Supervision, the authors will inspire you with their positive approach to working WITH people to develop and empower them in their jobs. Incorporating cutting-edge content with real-world cases and Skill Builders that give you plenty of opportunities to hone your new Supervision skills, the Ninth Edition of this best-selling text is an essential resource that you will turn to again and again throughout your supervisory career.Part I: OVERVIEW. 1. Supervisory Management Roles and Challenges. Part II: PLANNING AND ORGANIZING. 2. Fundamentals of Planning. 3. Decision Making, Problem Solving, and Ethics. 4. Fundamentals of Organizing. 5. Delegating Authority and Empowering Employees. Part III: LEADING. 6. Communication. 7. Motivation. 8. Leadership. 9. Group Development and Team Building. Part IV: SKILL DEVELOPMENT. 10. Meetings and Facilitation Skills. 11. Coaching for Higher Performance. 12. Managing Conflict, Stress, and Time. Part V: CONTROLLING. 13. Exercising Control. 14. Controlling Productivity, Quality, and Safety. Part VI: MANAGING HUMAN RESOURCES AND DIVERSITY. 15. Selecting, Appraising, and Disciplining Employees. 16. The Supervisor, Labor Relations, and Legal Issues.