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![Systems, Software and Services Process Improvement 23rd European Conference, EuroSPI 2016, Graz, Austria, September 14-16, 2016, Proceedings [Paperback]](/itemImage/2/4/3/7/2_6625035.jpg "Systems, Software and Services Process Improvement 23rd European Conference, EuroSPI 2016, Graz, Austria, September 14-16, 2016, Proceedings [Paperback]")