Timeless Management [Paperback]

Today's managers are bombarded with a constant stream of management fads and fashions, each claiming to be the key to business success. In this new book Alan Coppin and John Barratt draw on their experience of managing change in the Historic Royal Palaces to show that successful management techniques are timeless, simple and based on common sense. Looking back through history at great leaders and organisations they identify concepts, ideas and applications that have proved themselves over time. They then demonstrate how these techniques are currently being applied to run and secure the future of multi-million pound institutions such as the Tower of London, Hampton Court and Kensington Palace. With a compelling mix of historical lesson and modern application this is an essential read for anyone looking for the essence of good management.Timeless Traits of Management The Learning Cycle Unified Direction Positive Dissatisfaction Self Management Process Thinking Accountability Commitment Customer Focus Simplicity

'The book is an excellent read and if it only improves the relationship with the people who make you successful (or not) a small amount, then it is time well spent. I spent some time considering how effective the behaviour illustrated in the book would be across the many borders and cultures that today's international and global companies span, and I am certain that it works - and works well.' - Francis Mackay, Chairman, Compass Group Plc and Kingfisher Plc

'Timeless Management is a fresh and distinctive contribution to the literature of management training - a work that is not simply a useful tool for the manager of today, but also a fascinating insight into our historic Royal Palaces and their occupants through the ages.' - Baroness Blackstone, Minister of State for the Arts

'Drawing on the lessons of history, Barratt and Coppin provide a fascinating insight into some of the enduring principles of good management. Rl