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![Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching: What Faculty and Administrators Must Know to Protect Themselves in Employment De [Hardcover]](/itemImage/2/3/8/2/2_7200983.jpg "Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching: What Faculty and Administrators Must Know to Protect Themselves in Employment De [Hardcover]")