Tourism Employment in Nordic Countries: Trends, Practices, and Opportunities [Paperback]

Viewed through a politico-economic lens, Nordic countries share what is often referred to as the Nordic model, characterised by a comprehensive welfare state; higher spending on childcare; more equitable income distribution; and lifelong-learning policies. This edited collection considers these contexts to explore the complex nature of tourism employment, thereby providing insights into the dynamic nature, characteristics, and meaning of work in tourism. Contributors combine explorations of the impact of policy on tourism employment with a more traditional human resources management approach focusing on employment issues from an organizational perspective, such as job satisfaction, training, and retention. The text points to opportunities as well as challenges relating to issues such as the notion of decent work, the role and contribution of migrant workers, and more broadly, the varying policy objectives embedded within the Nordic welfare model. Offering a detailed, multi-faceted analysis of tourism employment, this book is a valuable resource for students, researchers and practitioners interested in tourism employment in the region.

1. Introduction.- 2. Guides on a crossroad - between deregulation and entrepreneurship.- 3. Tourism Employment and Education in a Danish Context.- 4. Tourism work - Public management of the tourism workforce in Finland.- 5. A Potential Treasure for Tourism  Crafts as employment and a cultural experience service in the Nordic North.- 6. Hardworking, adaptive and friendly: The marketing of volunteers in Iceland.- 7. On the move: migrant workers in Icelandic hotels.- 8. You need to consider how it looks in the eyes of the guest: The work of teenage girls in tourism in Iceland.- 9. Migrant workers in tourism  Challenges of unions and workers in the Icelandic tourism boom.- 10. Employee motivation lã"