Trainer's Problem-Solving Manual for Kick Down the Door of Complacency: Sieze the Power of Continuous Improvement [Paperback]

This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.1. Basic Operational Problem-solving Method with Techniques 2. Surfside Market Case 3. Pete's Puppy Pen Case 4. Introduction for Trainers 5. Trainer's Manual for Workshop 1: The Surfside Market Case 6. Trainer's Manual for Workshop 2: Pete's Puppy Pen CaseCharles C. Harwood (Consultant, Portola Valley, California, USA)US? 1998 by CRC Press LLC