This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific.
Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.
About the Editors vii
About the Contributors ix
Foreword xv
1 The Psychology of the Internet @ Work 1
Guido Hertel, Dianna L. Stone, Richard D. Johnson, and Jonathan Passmore
Part I Individual Perspectives 19
2 Digitized Communication at Work 21
Nicole C. Krämer and Stephan Winter
3 Ergonomics of Information Technologies at Work 39
Ben V. Hanrahan and John M. Carroll
4 Competencies for Web-Based Work and Virtual Collaboration 61
Stefan Krumm and Julian Schulze
5 User Experience, Gamification, and Performance 79
Meinald T. Thielsch and Jörg Niesenhaus
6 Trust il³(
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