The 2010 Pfeiffer Annual Consulting [Paperback]

This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range of topics that are of most interest to professionals in the field. The materials provide highly accessible means of interacting with a diverse variety of systems and processes?The Annual focuses on communication and includes information on coaching, teams, strategic learning, corporate responsibility, and technology initiatives. This important resource includes an international group of expert contributors.

Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.

Website Contents.

Preface.

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2010 Pfeiffer Annual: Consulting.

Experiential Learning Activities.

Introduction to the Experiential Learning Activities Section.

Experiential Learning Activities Categories.

Mirror Image: Reflecting on How Our Personal Pursuits Show in Our Professional Practice (Gary Wagenheim, Robert Clark, and Alexander Crispo).

**Words of Trust: Building Trust in the Workplace (David Piltz).

**Difficult Conversations: Making Them Easier (Beverly J. Bitterman).

**Unstructured Coaching Conversations: Coaching the Coach (Travis L. Russ).

**I’d Like You to Meet . . .: Introducing a New Hire (Lucille Maddalena).

**Redirect: Achieving Positive Outcomes (&l£g