With the increased pressures on business today, the workplace can be rampant with resentment, subpar performance, and inflexibility. So how does a manager address the issue of employee and coworker negativity, and create a more positive workplace? Using practical information, useful diagnostic tests, and hands-on instruction,The Bad Attitude Survival Guideprovides managers with the tools, insights, and strategies to identify root causes of antiproductive behavior, diagnose problems, and foster a more cooperative and productive working environment. It also realistically assesses the limitations managers might face, identifies problems that cannot be corrected, and suggests how to proceed in a way that will obtain the most desirable results.
Harry Chambersis President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author ofNo Fear Management: Rebuilding Trust, Performance, and Commitment in the New American WorkplaceandThe Bad Attitude Survival Guide,named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.