Competitive Quality and Innovation [Hardcover]

The aim of this book is to present new quality practices adapted to the specifics of innovation processes in order to increase their chances of success while also facilitating support of the creators who are often put off by the constraints of traditional quality management methods. These practices are applied in businesses of all sizes who do not want to broadcast on this subject as they are at the center of the factors that make them competitive.  These quality approaches, which are specific to each innovation process, rest on a common methodological platform that is at the core of this book.

INTRODUCTION xvii

CHAPTER 1. THE INNOVATION CONCEPT 1

1.1. The characteristics of an innovation process 1

1.2. Review of basic conceptual definitions in “general systemics” 13

1.2.1. The concept of a process 14

1.2.2. The concept of a processor 14

1.2.3. The concept of functionality 14

1.2.4. The concept of a function 14

1.2.5. The concept of configuration 15

1.2.6. The managerial architecture of a processor 15

1.3. Evaluation criteria for the success of an innovation 17

1.4. Drivers of socioeconomic exchange for an innovation process 18

1.5. Clarifications on certain actions in an innovation process 23

1.5.1. Managing the configuration of an innovation process 23

1.5.2. Creative research 25

1.5.3. Studies on the impact of a new innovation 29

1.5.4. Feasibility studies in the innovation process 32

1.5.5. The decision-making stages of the innovation process 36

1.6. Classification of ilóí