Basing his book on scientific research into how people learn and taking into account the realities of working in modern organizations, Robin Hoyle proposes a rigorous approach to workplace training. With a focus on measurable, evidence based techniques,Complete Trainingseeks to reposition L&D as central to strategy, the business and the organization's mission.
Complete Traininglooks at the employee life cycle and suggests a series of training challenges and opportunities relevant for diverse employees at each stage - from new hires to the veterans of the organization. Hoyle shows learning and development (L&D) practitioners and practicing managers how to develop adept individuals, as well as an organization with a memory, continually learning from its own endeavors. Introduction: a manifesto
01 Employee life cycles The new recruit undertaking an induction The new manager The leader The specialist The retiree
02 Complete training tools: the starting point Training needs analysis or TNA Shared learning outcomes: getting better at the things which matter Knowledge, skills and behaviours Self directed learning or pre-workshop activities Life cycle tips
03 Complete training tools: workshops The real costs of the training room Developing skills Efficiency and effectiveness Presenting Engagement and the A-ha! moment Planning, planning and planning again The process of unlearning Life cycle tips
04 Complete training tools: follow-up activities and on-the-job/informal learning Back to work: the line manager’s role Coaching and mentoring Back to work: doing something different Life cycle tips
05 Can all the tools work together? Technology-based blended learning 70:20:10 – the much abused new orthodoxy An experiential learning model The curse of learning styles Reflection lSŸ