Discourses of Trust [Hardcover]

The first book to bring together researchers and practitioners from a range of professions and institutions in exploring how people develop and may lose Trust through the ways in which they speak, write and act. Includes practical examples of how to conduct Trust-related research using tools from applied linguistics and discourse analysis.Contents List of Tables and Figures List of Contributors From Ontology to Methodology: Exploring the Discursive Landscape of Trust; C.N.Candlin & J.Crichton PART I: TRUST IN HEALTH AND SOCIAL CARE Trust in what Others Mean: Breakdowns in Interaction between Adults with Intellectual Disabilities and Support Staff; C.Antaki & W.M.L.Finlay Trust, Distrust, and Communication Accommodation among Hospital Doctors; D.G.Hewett , B.M.Watson & C.Gallois Engendering Trust in a Multi-party Consultation Involving an Adolescent Patient; C.O'Grady & C.N.Candlin Trust after Medical Incidents; K.Beitat , G.Bentele & R.Iedema At the Boundaries of the Clinic: Discourses of Trust in Amputee Care; L.Manderson & N.Warren Pursuing Trust in Child Protection Meetings: Familiarization and Informality; C.Hall , A.M?kitalo , S.Slembrouck & P.Doherty PART II: TRUST IN EDUCATIONAL ORGANISATIONS 'Will there be flowers shoved at me?': A Study in Organisational Trust, Moral Order and Professional Integrity; J.Crichton Goffman's Theory of Self and the Social Order: Trust and Conflict in an Intercultural Education Workplace; M.J.Torpey & N.H.Johnson PART III: TRUST IN FINANCIAL SERVICES Achieving Professional Trustworthiness: Communicative Expertise and Identity Work in Professional Accounting Practice; A.Jones & S.Sin Producing Trust in Country Financial Narratives; C.Bourne Trusting the High Street Bank: Understanding Consumer Trust in a Major Financial Institution; J.Delin PART IV: TRUST IN LEGAL PROCESSES 'You say 'I'm sure' but you're not, are you?': Trust and Distrust in Police Interviews; F.Rock The Role of Media Discoursesló#