Empowered Employees Are Engaged Employees [Mass Market Paperbac]

Employee Engagement lingers around 30%, with 20% of employees actively disengaged and half not engaged because traditional methods of increasing employee engagement aim at the wrong target. Individual employee characteristics--the way they think about work and life--as well as their stress level have a tremendous impact on employee engagement. Until now this aspect of engagement has been largely ignored because management couldn't do anything about it. You can't hire for resilience, Psychological Capital, Psychological Flexibility, growth mindset, internal locus of control or optimism because it creates a disparate impact on minorities and low income populations. New research has opened up a way to help employees effectively develop the ability to enhance these skills so while you can't hire for them, you can train them and reap the considerable benefits they deliver.