Facilitating Groups to Drive Change [Hardcover]

Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand in order to successfully drive change.PREFACE INTRODUCTION PART 1: FACILITATION - HOW IT WORKS How Facilitation works to Develop New Shared Mental Models Group Processes Lead to High-quality Shared Mental Models Group Facilitation is a Powerful Means to Engage a Group to Improve Performance PART 2: PLANNING A FACILITATION EVENT Selecting and Working with a Facilitator Establishing the Facilitator - Change Leader Relationship Understanding the Organisational Context to Validate Change Objectives Selecting and Understanding the Group Designing the Agenda Communicating with Participants and Stakeholders PART 3: GUIDING FACILITATION EVENTS Starting Facilitation Events Successfully - Clarifying Objectives and Expectations During Events - Essential Elements for Creating Real Momentum for Change Framing: Challenging Mental Models Facilitating Productive Conflict Closing the Event Well - Key Deliverables to Create Momentum for Implementation PART 4: ENSURING POST-EVENT FOLLOW-UP AND IMPLEMENTATION Learning from the Event Recognizing and Overcoming Barriers to Implementation Getting buy-in from Stakeholders Engaging the wider Organization Facilitated Events lead to Shared Mental Models which is the Starting Point for any Lasting Change

'Professional facilitators play an essential role in creating the need for change and exploring a common path forward' - Mark Leenders, International Commercial Director Asia & Oceania, Nespresso

'Group facilitation engages individuals to share their views and develop a joint understanding of the next steps.' - Kerttu Tuomas, Executive Vice President Human Resources, Kone

'The book which focuses on professional facillÃ