In this book
, Anthony Parinello—sales guru and trainer to over one million salespeople—presents tried-and-true techniques for getting invited back for a second interaction with potential prospects and customers. This three-part book uses the sort of practical feet-in-the-street style that Parinello’s followers love to teach salespeople the down-to-earth how-to’s of getting the second appointment and performing Parinello’s proven “two-call close.”
Preface xv
Acknowledgments xix
Introduction xxi
CHAPTER 1 Success and Your Sales Career 1
The Complacency Challenge 2
A Word about Self-Sabotage 2
To the Importance of Overcoming Success Phobias 4
Take a Deep Breath . . . 5
Change the Message, Change the Results! 6
Mastering the Process—and Getting the Appointment! 7
Here’s Our Starting Point 7
Keep Your Commitments 11
CHAPTER 2 Who’s Who in Your Target Organization? 13
Target People with Influence 14
Target People with Authority 15
Target People with the Authority to Approve 17
Second Meetings and the “Trilogy” of Your Sales Cycle 19
Reality Check: Your Hottest Prospect 19
CHAPTER 3 Four Categories 23
Silent Adversaries, Silent Allies 23
The Role of the Recommender 24
The Influencer’s Role 26
The Decision Maker’s Role 27
The Approver’s Role 30
Lock in What You’ve Learned 32
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