Condensed source of practical advice for training in groups of two or more people. Updated with the latest thinking, this comprehensive guide covers: The training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment and Evaluating training.
If this isn't already in your training library, it should be. --Training Magazine
Training people in groups has all sorts of benefits: it disseminates information to a large number of people all at once and it allows interactive learning exercises. In order for a training session to be effective, however, the trainer must develop a course of action that will engage the group and hold their interest. Leigh breaks down each stage of designing and developing a successful training course and all the skills essential to effective group training, with concise chapter summaries and trainer’s tips to reinforce each concept.
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