This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of
Handbook for the New Health Care Manager and
Human Resources Management for Public and Nonprofit Organizations, the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis perfor­mance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation poli­cies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.
Preface xv
The Authors xxi
Part One Human Resources Management in the Health Care Business Arena 1
Chapter 1: Introduction to Health Care Human Resources Management 3
Defining Elements of Progressive Health Care Organizations 4
Current Perceptions of Health Care Organizations 7
Spheres of Influence Model 9
Five Significant Change Dynamics of Modern Health Care 12
Profile of a Progressive Health Care Organization 21
Composition of a Progressive Health Care Human Resources Management Department 26
Chapter 2: Strategic HealtlCV