Focusing on the business aspects of interactive systems, this book pays particular attention to applications involving videotex and multimedia. The author describes the technology of these systems, presents case studies detailing their applications, and offers a methodology for planning and producing such systems. Managers, planners, and academics who wish to apply information technology for operational and strategic ends will find no other book more practical, readable, or comprehensive.Focusing on the business aspects of interactive systems, this book pays particular attention to applications involving videotex and multimedia. The author describes the technology of these systems, presents case studies detailing their applications, and offers a methodology for planning and producing such systems. Managers, planners, and academics who wish to apply information technology for operational and strategic ends will find no other book more practical, readable, or comprehensive.The Business Scene. Enhanced Systems. Computer Options. The Workbench. Connectivity. Communications Services. The Path to Applications. Software. Laying the Groundwork. Planning and Producing the Infobase: Part 1. Planning and Producing the Infobase: Part 2. Survey of Enhanced Information Systems. Case: Implementation of Operational Systems. Cases: Implementation of Strategic Systems. Cases: Public Access Terminals. Index.Springer Book Archives