Intercultural Communication Competence [Paperback]

In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and qualitative research approaches used in studying intercultural communication competence are examined.Bringing together current research, theories and methods from leading scholars in the field, this volume is a state-of-the-art study of intercultural communication competence and effectiveness.

In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and qualitative research approaches used in studying intercultural communication competence are examined.PART ONE: CONCEPTUAL ISSUES
Multiple Perspectives of Intercultural Communication Competence - Jolene Koester, Richard L Wiseman and Judith A Sanders
Intercultural Communication Competence - Judith N Martin
A Review
PART TWO: THEORETICAL PERSPECTIVES
Toward a Theory of Effective Interpersonal and Intergroup Communication - William B Gudykunst
An Anxiety/Uncertainty Management (AUM) Perspective
Communicative Resourcefulness - Stella Ting-Toomey&l3§