Building Total Quality A guide for management [Hardcover]

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisationBuilding Total Quality is an essential reference to all those involved in the construction of a total quality organisationQuality today. The total quality model. The model at work: the improvement planning process. Improvement action and process management. Learning to cope with change and continuous improvement: the education process. The economics of quality. Assessing company quality: self-assessment, certification, quality awards.It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer