Emergency Planning Guide for Utilities, Second Edition [Hardcover]

An increase in major natural disastersand the growing number of damaging events involving gas, electric, water, and other utilitieshas led to heightened concerns about utility operations and public safety. Due to today's complex, compliance-based environment, utility managers and planners often find it difficult to plan for the action needed to help ensure organization-wide resilience and meet consumer expectations during these incidents. Emergency Planning Guide for Utilities, Second Editionoffers a working guide that presents new and field-tested approaches to plan development, training, exercising, and emergency program management.

The book will help utility planners, trainers, and respondersas well as their vendors and suppliersto more effectively prepare for damaging events and improve the level of the utilitys resilience. It also focuses on planning needed in the National Incident Management System and ICS environment that many utilities are embracing going forward. In doing so, utilities will be able to improve the customer experience while reducing the impact that damaging events have on the utilitys infrastructure, people, and resources.

INTRODUCTION AND USE OF THE GUIDE
Introduction
Opening Remarks
Primary Learning Objectives
Introduction to the Second Edition
Organization of Topics
Using the Guide with Other Resources
Emergency Programs and Resilience
Your Plan for Your Company
Models for Plan Development
Closing Notes for Using This Guide
PAST, PRESENT, AND FUTURE OF EMERGENCY PLANNING
Looking Back
Roots of Emergency Planning
Need for Change: Developing More Effective Plans
Agency Involvement
NIMS and the Incident Command System
Where Are We Now?
Current Planning Needs fol£(