From Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as:
* The Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company's entire IT budget
* Methods for using IT Impact Management to establish IT culture and performance models for the business/IT connection
* The IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results
* And much morePreface.
Acknowledgments.
CHAPTER 1: Define the Goals.
Today’s Reality.
The Entire IT Spend: Reducing Cost and Improving Bottom-Line Impact.
The Strategy-to-Bottom-Line Value Chain.
Disconnects.
Critical Success Factors.
Completing the Picture: The New Information Economics Practices.
Summary of the Book.
Define the Goals: Management Agenda.
CHAPTER 2: Ask the Right Questions.
The Right Questions Focus on Affordability and Impact.
Affordability Questions: The Starting Point for the Right Actions.
Impact Questions: The Roadmap for the Right Actions.
Examples: Answering the Questions.
The Contexts for Management Questions Are Planning and Budgeting Processes.
Why Ask Affordability and Impact Questions?
Taking Action.
Chapter Summary.
Ask the Right Questions: Management Agenda.
CHAPTER 3: Connect to thlS¦