Enterprise Communications Systems TodayEvolution of the Digital PBX, 1975-2000PBX Call Processing DesignPBX Switch Network DesignPBX Traffic Engineering AnalysisPBX Common EquipmentIntroduction to IP-PBX SystemsVoIP Standards and SpecificationsConverged IP-PBX System DesignClient/Server IP-PBX System DesignLAN/WAN Design Guidelines for VoIPPBX Cabling GuidelinesPBX Voice TerminalsPBX NetworkingPBX Systems Management and AdministrationAppendix 1: Call Processing Feature/Function GlossaryAppendix 2: PBX Cost and Pricing IssuesAppendix 3: An IP-PBX RFP ExampleAppendix 4: PBX System Feature & Function Matrices
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Calling all--
* telecom managers
* datacom managers with voice responsibilities
* Call Center managers
* VoIP implementers
* network integrators
* product and service developers
* industry analysts Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms. -- Joe Licata, President, Siemens Enterprise Networks
A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system. Voice and data communications managers alike will greatly benefit from this text. -- Michael Thurk, Avaya, Group Vice President - Systems
Allan Sulkin's solid expertise and critical insight has been a valuable resource for the telecommunications community for over 20 years. He is uniquely qualified to articulate the very complex subject of PBX and IP telephony. -- Kanji Suzuki, former EVP of NEC America and current president and CEOl#