The Blackwell Encyclopedia of Management, Operations Management [Hardcover]

• This new edition contains over 250 fully updated entries in operations management;
• All bibliographies have been significantly up-dated and extended;
• Features 93 new entries across a wide range of areas, including: service, strategy, technology and innovation;
• Expands on core entries such as the newsvendor model;
• Contains entries from 31 new, worldwide authors, featuring more than 50 international contributors in total.

Preface.

About the Editors.

List of Contributors.

Dictionary Entries A-Z.

Index.

One strand running through all the volumes of the Blackwell Encyclopedia is that, while the entries may develop and explain the theoretical concepts of the field, there is also an emphasis on their practical application. This makes this set a good place to start for an overview and quick understanding of a topic – not just for students and researchers but also for practitioners. – Reference Reviews

Blackwell’s second edition of this work is every bit as impressive as the first. Bottom Line: Extensively revised, with 30 percent new material throughout, this comprehensive resource remains one of the most authoritative general business encyclopedias available. Highly recommended for academic and special library business collections. –Library Journal

This is a critical resource for anyone who wants to explore on topics such as knowledge management, globalization, change management, business ethical issues, total quality management, or benchmarking and management strategies. Summing up: Highly recommended. Academic libraries supporting business/management programs at all academic levels and libraries buildinlS*