The Quality Movement and Organization Theory is the first comprehensive study of quality management to be linked with the principles of organizational behavior and analysis.The contributors are at the forefront of assessing new quality approaches, how they work, and the conditions under which they are effective. The book bridges the world of theory and practice, making academics aware of recent developments to improve organizational performance and exploring ways in which these efforts both contribute to and challenge current theories.
The Quality Movement and Organization Theory is the first comprehensive study of quality management to be linked with the principles of organizational behavior and analysis.The contributors are at the forefront of assessing new quality approaches, how they work, and the conditions under which they are effective. The book bridges the world of theory and practice, making academics aware of recent developments to improve organizational performance and exploring ways in which these efforts both contribute to and challenge current theories.
". . .the book stands as a strong beginning towards establishing a comprehensive organizational theory of quality management."
Introduction - W Richard Scott and Robert E Cole
PART ONE: QUESTIONS AND CONCERNS FROM ORGANIZATION THEORY: THREE FOUNDATIONAL PAPERS
Management Theory and Total Quality - James W Dean Jr and David E Bowen
Improving Research and Practice Through Theory Development
Total Quality Management - J Richard Hackman and Ruth Wageman
Empirical, Conceptual and Practical Issues
Organizing for Continuous Improvement - Sidney G Winter
Evolutionary Theory Meets the Quality Revolution
PART TWO: THE QUALITY MOVEMENT IN AMERICA
Market Pressures and Institutional Forces - Robert E Cole
The Early lq