In the second edition of their award-winning book, W. Timothy Coombs and Sherry J. Holladay provide a broad and thorough look at the field of public relations in the world today and assess its positive and negative impact on society’s values, knowledge, and perceptions.
- Uses a range of global, contemporary examples, from multi-national corporations through to the non-profit sector
- Updated to include discussion of new issues, such as the role and limitations of social media; the emergence of Issues Management; how private politics is shaping corporate behavior; and the rise of global activism and the complications of working in a global world
- Covers the search within the profession for a definition of PR, including the Melbourne Mandate and Barcelona Principles
- Balanced, well organized, and clearly written by two leading scholars
Acknowledgments viii
Introduction to the Second Edition 1
1 Does Society Need Public Relations? 4
2 Ethical Implications of Public Relations 36
3 Who Practices Public Relations? 60
4 Public Relations Influences Society 90
5 Shifting the View of Public Relations 123
References 141
Index 159
W. Timothy Coombs is Professor in the Nicholson School of Communication at the University of Central Florida.  His books include the award-winning Ongoing Crisis Communication (2007) and Code Red in the Boardroom (2006).  With Sherry J. Holladay, he is co-author of Managing Corporate Social Responsibility (Wiley-Blackwell, 2011) and <l“}