This workbook is divided into two sections looking at both the management of people and activities in detail. Each section gives the student a clear framework in which to review cultural, organizational and operational aspects of business activity including: * Management andleadership.
* Individual and team behaviour.
* Work planning and organization.
* Objectives and performance.Introduction.
Section I: Managing People:.
Part I:.
1. Management and leadership.
2. Management.
3. Leadership.
4. Categories of management style.
Part II:.
5. The culture of organisations.
6. Culture.
7. Power.
8. Politics.
9. Values and belief.
10. Ideologies.
11. Social influences.
Part III:.
12. Organisational development.
13. Stages in organisational development.
14. Future trends.
15. Team-based organisations.
Part IV:.
16. Individual and interpersonal behaviour.
17. Motivation.
18. Personality.
19. Perception.
20. Role theory and conflict.
21. Organisational issues.
Part V:.
22. Teams.
23. Teams or groups?.
24. Group processes.
25. Stages in the development of teams.
26. Characteristics of teams.
27. Team composition.
28. Conflict resolution.