This book brings together the theory and practice of managing public trust. It examines the current state of public trust, including a comprehensive global overview of both the research and practical applications of managing public trust by presenting research from seven countries (Brazil, Finland, Poland, Hungary, Portugal, Taiwan, Turkey) from three continents. The book is divided into five parts, covering the meaning of trust, types, dimension and the role of trust in management; the organizational challenges in relation to public trust; the impact of social media on the development of public trust; the dynamics of public trust in business; and public trust in different cultural contexts.
PART 1: Trust and public trust: background and definitions
1. Trust - multifaceted notion (J. Paliszkiewicz)
1.1. Introduction?
1.2. The meaning of trust
1.3. The types of trust
1.4. The dimensions of trust
1.5. The role of trust in management
1.6. Chapter summary
2. Understanding public trust (B. Ko|uch)
2.1. Introduction
2.2. Theoretical background
2.2.1. The nature of public organisations
2.2.2. Highlighting distinctive features of public organisations
2.3. Defining public trust under discipline management and organisation
2.3.1. Traditional approaches to public trust
2.3.2. Organisational perspective of public trust
2.4. Chapter summary
PART 2: Public trust and organisational challenges
3. Public trust and organisationall£·
![Managing Public Trust [Hardcover]](/itemImage/2/9/6/9/2_1275576.jpg)