Managing When Times Are Tough [Hardcover]

A turnaround expert offers a practical management guide to surviving a recession or any other tough business environment, from an industry downturn to getting blindsided by competitors.

Anecdotes and examples from the author's own experiences are interspersed in the main text under the headings Practice Makes Perfect or Even Bad Practice Makes Perfect

Includes the modified for management fairy tale, Snow White and the Seven Dwarfs or the Ultimate Result of a Purely Service Economy

Appendices cover the knowledge economy and knowledge workers, globalization vs. localization, education and continuous learning, six additional segments that can overlay an existing customer mix, and behavioral economics and finance

A glossary explains terms and concepts presented in the text

A bibliography provides additional references on the knowledge economy, knowledge workers, team development, and crisis management