This book presents the findings, applications, and theoretical underpinnings of a unique leadership communication model: motivating language theory. Drawing from management, social science, and communication theories, motivating language theory demonstrates how leader-to-follower speech improves employee and organizational well-being and drives positive workplace outcomes (such as employee performance, retention, and job satisfaction) in a wide array of settings. It presents an integrated model based on empirical findings and theoretical developments from the past three decades to explore the three dimensions of motivating language: direction giving language, empathetic language, and meaning-making language. It will be a comprehensive source for its empirical relationships, generalizability, theoretical basis, and future directions for research and practice.?
Chapter 1 A Few Words to Get Us Started
Chapter 2 Fitting into the Big Picture: Meaning-Making Language
Chapter 3 Speaking from the Heart: Empathetic Language
Chapter 4 Clarity is Key: Direction-Giving Language
Chapter 5 Motivating Language Coordination
Chapter 6 Motivating Language and Workplace Outcomes
Chapter 7 Strategic Motivating Language
Chapter 8 Measurement and Generalizability
Chapter 9 Future Directions
Chapter 10 Hands, Heart, and Spirit
Jackie Mayfield is a Professor of Management in the Sanchez School of Business at Texas A&M International University, USA. She specializes in leadership communication research, and has published over 80 journal articles and conference proceedings in such outlets as Internatioló2