Motivation and Performance A Guide to Motivating a Diverse Workforce [Paperback]

Many organizations approach the issue of employee engagement and motivation by tapping into age, gender and other stereotypes.Motivation and Performancechallenges these notions, bringing together evidence that group differences are often exaggerated and that getting to the heart of what really motivates individuals is what's most important. This book is a practical guide to ensuring that organizations consider all motivators - job security as well as the need for personal growth - to improve employee satisfaction, boost organizational productivity and reduce staff turnover.

Underpinned by original research,Motivation and Performancefeatures case studies from finance, retail, the public and other sectors to show how the principles of motivating employees apply at all levels of the organization, not just at the leadership level, and how values and motivation can be changed and developed. Complete with a framework for conducting effective visits to front-line locations, it will help HR professionals ask the right questions, choose whether to implement external motivation-building programmes and make a real impact on an employee's desire to progress in the company.

Motivation and Performanceis an excellent balance between theory and practice. Any business professional would benefit from the very practical examples, and step-by-step processes provided throughout. As well, the inclusion of the 'why' behind these processes give reason and credibility to the suggestions offered. Identify what really drives, unites and divides your workforce so you can improve satisfaction, boost productivity and reduce staff turnover.* Section - 01: Introduction; * Section - 02: A Model of Motivation; * Section - 03: Generational Differences; * Section - 04: The Biology of Stress and Well-being; * Section - 05: Measuring Motivation; * Section - 06: The Power of Communication and Conversations; * Section - 07: Intrinsic Motivation; * Section - lS.