This book presents a detailed analysis of the new management of public services at the local level, drawing on the work of the ESRC Local Governance Programme. The radical transformation of public service delivery is assessed in terms of its overall impact as well as its operation in particular service areas. Efficiency has improved and services have gained a user focus yet the new management appears to be full of contradictions and distortions, in many respects creating as many problems as it solves.Foreword; R.Rhodes.- Introduction; G.Stoker.- Management Change in Local Governance; V.Lowndes.- Letting Managers Manage; Decentralization and Opting-Out; C.Pollitt, J.Birchall & K.Putnam.- The Contracting Out of Local Government Services; K.Doogan.- Two Economic Discourses in the New Management of Local Governance: 'Public Trading' and 'Public Business'; M.Mackintosh.- The New Management and Governance of Education; S.Ranson, J.Martin, P.McKeown & J.Nixon.- The New Management of Community Care; Users Groups, Citizenship and Co-Production; M.Barnes, S.Harrison, M.Mort, P.Shardlow & G.Wistow.- Reframing the Delivery of Local Housing Services: Networks and the New Competition; B.Reid.- Community Governance of Crime Control; J.Benyon & A.Edwards.- Networks in Further Education and Training; K.Riley.- Networking for Local Economic Development; K.Morgan, G.Rees & S.Garmise.- Networking in Europe; J.Benington & J.Harvey.- The Private Financing of Public Infrastructure; D.Heald & N.Geaughan.- Something Old, Something New; J.Stanyer.
GERRY STOKER is Professor of Politics at the University of Strathclyde. He was Programme Director of the five-year ESRC Local Governance Research Programme (1992-7) and a member of The Commission for Local Democracy (1993-6). In 1996 he was a founding member of the New Local Government Network and in 1997 he became a member of the Academic Advisory Group to DETR.