The Operations Advantage A Practical Guide to Making Operations Work [Paperback]

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world.The Operations Advantageidentifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.

Based on the global teaching, training and consultancy conducted by the author,The Operations Advantagelooks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

This book fully lives up to its strap-line. It gives immensely practical insights and advice across the complex world of operations. Its power is in the clarity and strength of linkage made between strategy and operational action presented in highly practical and pragmatic language - the Holy Grail for senior operations managers. Get guidance on how to set the agenda for developing operations capabilities; know what you should expect from your middle managers; and find new ways of facilitating operations improvement. The Operations Advantageis essential reading, not just for established companies, but also for high-growth start-ups. Filled with practical, applicable advice, this book shows that operations thinking cl_